Return, Warranty Case and Cancellation Portal

If you are not satisfied with your product, you can return it within 30 days. The prerequisite is that you send the product back to us unused in the original packaging.

The customer bears the costs for the return shipment.

Please be aware that products with engraving cannot be returned.

The purchase price will be refunded using the payment method selected at the time of purchase.

After the 30 days have expired, we can no longer accept returns.

Please select whether your case is a standard return of an unused item within the last 30 days, a guarantee case or a cancellation by clicking on the corresponding button.



If your case regards an extra ordinary situation that doesn't fall into one of the above two categories please contact our customer support: info@jaimiejacobs.com