We ship our goods with our logistic partner DHL or Deutsche Post.
All our goods are shipped out of Germany and we deliver to the following countries below within the European Union. Please note that the indicated delivery times are only estimates from our logistics partner Deutsche Post. These are based on average delivery times to those countries. Since we depend on the service rendering of our logistic partner we cannot guarantee those delivery times.
|Country||Est. deliver time|
|Austria||2 - 4 Business Days|
|Belgium||2 - 4 Business Days|
|Bulgaria||5 - 7 Business Days|
|Croatia||2 - 5 Business Days|
|Cyprus||3- 15 Business Days|
|Czech Republic||2 - 4 Business Days|
|Denmark||2 - 4 Business Days|
|Estonia||3 - 5 Business Days|
|Finland||3 - 6 Business Days|
|France||2 - 4 Business Days|
|Germany||2 - 4 Business Days|
|Greece||6 - 8 Business Days|
|Hungary||3 - 5 Business Days|
|Ireland||2 - 4 Business Days|
|Italy||3 - 7 Business Days|
|Latvia||4 - 6 Business Days|
|Lithuania||4 - 6 Business Days|
|Luxembourg||2 - 4 Business Days|
|Malta||4 - 8 Business Days|
|Netherlands||2 - 4 Business Days|
|Poland||2 - 4 Business Days|
|Portugal||4 - 6 Business Days|
|Romania||4 - 6 Business Days|
|Slovakia||3 - 5 Business Days|
|Slovenia||2 - 4 Business Days|
|Spain||3 - 5 Business Days|
|Sweden||2 - 5 Business Days|
|United Kingdom||3 - 5 Business Days|
Currently we are unable to offer shipment to countries that are not included in the list above.
If you are not completely satisfied with your purchase, we will offer you a refund within 30 days of purchase, provided that the item is in its original, unused condition and packaging. To make a request,please contact us at: firstname.lastname@example.org
We will do our best to respond to your inquiry within 24 hours.
Please include the following information in your email:
We are unable to provide free return shipping at this time. Hence you will bear the costs for the return shipping.
Returns will be credited to the original form of payment.
After 30 days, we cannot accept returns or exchanges for any reason other than issues in manufacturing.
Since we believe that our exceptional high production standards result in a superior quality level, we offer a 10 year guarantee on our wallets.
If your wallet is not usable anymore within this time period due to quality issues we are happy to provide you with a new one. Please send us a description together with some meaningful pictures of any quality issues that you considered covered by this guarantee to: email@example.com
We will do our utmost to render your request within 24 hours.
If you have any questions please contact us - we are here to support.